Privacy Policy

Effective date: October 6, 2026. Last updated: October 6, 2026.

Who we are

This website, Handyman Rochester, provides information about home repair and handyman services in Rochester, New York and nearby areas, and lets you ask for a visit or a written quote. This policy explains what personal information we collect through the site and by phone, why we collect it and what choices you have.

Information we collect

We collect only what is needed to answer your request. That can include your name, phone number, email address, the address or neighborhood where the work is needed, and a description of the job, including any photos you send. When you call, we may note the details you give us so we can follow up.

Like most websites, the site also receives basic technical data from your browser, such as IP address, device and browser type, pages viewed and the time of your visit.

How we use it

• To reply to your call, message or quote request.
• To schedule a visit and prepare a written quote.
• To keep the site secure, prevent spam and fix errors.
• To understand which pages are useful so we can improve them.
• To meet legal obligations.

Who we share it with

We do not sell your personal information. We share your request details only with the local repair professional who will contact you about your job, and with service providers that help run this site, such as hosting, security and analytics tools. We may also disclose information when the law requires it.

Cookies and analytics

The site may use cookies and similar technologies to remember basic preferences and measure traffic. You can block or delete cookies in your browser settings. If you block them, the site still works, but some measurement features will not.

How long we keep it

We keep request details only as long as needed to handle your job, answer follow-up questions and meet legal or accounting requirements. You can ask us to delete your information sooner.

Your choices

You can ask to see, correct or delete the personal information we hold about you, or ask us to stop contacting you, by calling the number on this site. We will respond within a reasonable time. Residents of states with privacy laws may have additional rights under those laws.

Security

We use reasonable technical and organizational measures to protect information. No website or transmission is completely secure, so please do not send payment card numbers, Social Security numbers or passwords through the site.

Children

This site is for adults. We do not knowingly collect information from children under 13.

Third-party links

Some pages link to government and reference sources, such as the City of Rochester, the New York Attorney General and the EPA. We do not control those sites and are not responsible for their privacy practices.

Changes to this policy

If we change this policy, we will post the new version here and update the date above.

Contact

Questions about this policy? Call the number shown on the home page.